Privacy statement

Scout Mobility, Tiendschuur 5 in Meijel, processes your personal data in a secure and careful manner to protect your data from unauthorized use. Scout Mobility is the responsible party for the processing of your personal data. We appreciate your trust in our company and, in handling your personal data, we comply with the requirements of the General Data Protection Regulation (GDPR). Below, you can read how we concretely implement this.

Personal Data We Process

Scout Mobility processes personal data about you because you use our services and/or because you provide this information to us. By using these services, you agree that we collect and use your personal data in accordance with this privacy statement. Below is an overview of the personal data we process: 
- First and last name 
- Gender 
- Address, postal code, and place of residence or establishment
- Phone number 
- Email address 
- Bank account number (IBAN) 
- Exclusively for staff: their Citizen Service Number (BSN), marital status, and a copy of ID
Scout Mobility does not process any special and/or sensitive personal data.

Why We Need Your Data

Scout Mobility processes your personal data for the following purposes: 
- To contact you if necessary to perform our services; this may arise from an agreement we have entered into with you or because we are legally obligated to do so.
- To inform you about changes to our services and products; this may also arise from an agreement we have entered into with you or because we are legally obligated to do so.
- Scout Mobility also processes personal data when required by law, such as data needed for our tax return. 

How Long We Retain Your Data

Scout Mobility will not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected. Once an agreement with you has been fully handled, and you have not registered as a returning customer, we will destroy all data except for the invoice and possibly the notification to the National Waste Registration Center. These data are subject to a legal retention period of seven years. 

Sharing with Others

Scout Mobility does not sell your data to third parties and will only provide it to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation, such as reporting to the National Waste Registration Center in the case of collecting rubble and/or recycling. With companies processing your data on our behalf, we enter into a data processing agreement to ensure at least the same level of security and confidentiality of your data. 

Your Rights

You have the right to view, correct, temporarily suspend the processing, or have your personal data deleted. You can send a request for insight, correction, or deletion to info@scoutmobility.nl, addressed to the management. To ensure that the request for insight is made by you, please include a copy of your identity card with the request. In this copy, we ask you to black out your photo and Citizen Service Number (BSN) to protect your privacy. Scout Mobility will respond to your request as soon as possible, but no later than within four weeks. Please note that we may not delete some data due to a legal retention obligation, for example, under tax legislation. Scout Mobility does not use automated individual decision-making. 

You have the right to file a complaint at any time with the Dutch Data Protection Authority, Bezuidenhoutseweg 30, 2594 AV The Hague 

Security

Scout Mobility takes the protection of your data seriously and takes adequate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of abuse, please contact us via info@scoutmobility.nl or by phone at 06-44 50 05 78 or 06-22 15 21 83.

Use of Cookies

We only use anonymized cookies for functional and analytical purposes. This means that we cannot identify you after visiting our website. 

Changes

We may change this Privacy Statement from time to time for various reasons by posting the updated version on our website. We recommend that you regularly review this statement to stay informed about how we use your personal data. The version shown here is from November 2023.

We value your privacy!

Privacy statement Scout Mobility